A free account includes one Smart Visa Checklist, once in the account's lifetime, and a one-time Officer's Read sample on one uploaded document. The full Officer's Read compares documents together and requires paid application access.
Does a review guarantee approval?
No. A preparation review helps you examine your documents. It cannot guarantee every issue will be identified or that a visa will be approved. The embassy decides.
Which documents are reviewed?
Check the coverage in your report, including documents that could not be read. Confirm that the documents belong to the application you are preparing.
How are my documents handled?
Documents are stored in your Secure Document Vault and processed for the features you request. Read the privacy policy for processing, service providers, retention and deletion details.
What do the paid plans include?
The Embassy-Ready Kit and Global Citizen Pass provide preparation tools. Review the pricing page for your regional price, included features, current limits and terms. Government visa fees are separate.
Which destinations and visa categories are covered?
Choose your passport, destination and purpose in the wizard. Coverage varies by route and category. Review the sources, result scope and available tools for your application.
More questions about preparation, travel and your account
Why can a visa application be refused?
Reasons depend on the visa category, eligibility rules and evidence submitted. A checklist or review supports preparation and cannot replace the official assessment.
Can I prepare my own application?
Yes. TravelReady provides preparation tools and information to help you organize your documents. You review the facts and submit your application yourself.
When should I speak to a qualified adviser?
For legal advice, representation or complex immigration matters, consult an appropriately qualified professional in your jurisdiction. TravelReady is a preparation and information platform.
What can I do after a refusal?
Read your refusal letter and the official options for your category. Explore the refusal resources. Seek qualified advice where needed before deciding your next step.
How does Expert Document Validation work?
Upload a supported document and read the feedback. Check what was reviewed and any limitations. Confirm the information before deciding whether to make changes.
How do I check a connection?
Use Transit Checker with your passport, route and connections. Requirements depend on the circumstances. Check official sources and confirm time-sensitive details before travel.
What is a supporting flight reservation?
Temporary evidence of intended travel, where suitable for your application. It is not an issued paid ticket and cannot be used for travel. Review suitability and service terms before purchase.
Who processes my uploaded documents?
TravelReady and the service providers described in the privacy policy process documents for the features you request. Read the policy for access controls and any Concierge involvement.
How do I manage or delete my documents?
Use your account's document and privacy controls. The privacy policy describes retention, deletion, service providers and records that may need to be kept. Contact support if you need help.
What about a lawful request for data?
The privacy policy explains how valid legal requests and disclosure obligations are handled. Contact the team if you have a question about your data.
Can agencies use TravelReady for clients?
Yes. Explore Agency / Enterprise for client preparation tools and partnership information. Review the current service scope, access and terms with the team.
What is Travel Search?
Travel Search lets registered users explore partner flight and hotel information. Review the booking provider's prices and terms. TravelReady does not issue travel tickets.
Where can I check the refund terms?
Read the plan and refund terms before purchase. Eligibility depends on the purchase and whether the paid application or tools have been used. Contact support about a specific purchase.
Is TravelReady an official government website?
No. TravelReady is an independent preparation and information platform. You submit your application to the relevant authority. The embassy or immigration authority makes the decision.
How do I check whether requirements are current?
Review the sources and review dates provided for your route. Requirements can change. Confirm time-sensitive details with the relevant official authority before submitting or travelling.